Our saga with ADT continues‼️‼️‼️ Two weeks in from changing my ADT analogue system of 22 years to the ADT Digital System still refuses to work!! The CCTV clips have not worked in over a week after resetting from 1st Dec. They haven’t worked again even after speaking to Technical Services 3 days ago and they promised it would be fixed. I never had any issues with the British HIVE system which they are phasing out!😩 ADT sent me an invoice for nearly £200 and no one from Accounts knows why; they have to investigate. Cowboy scammers!! I advised ADT today that I no longer wanted their product and they could collect it, only to be treated by Nagla that I couldn’t cancel. I gave her the T&C’s of CONSUMER LAW 2015 which outweighs ADT lies! I am so disappointed in the lack of care. In addition, the ADT Installer took my HIVE Camera I wonder way when it still works perfectly well until August 2025. Kate Speakmam Customer Relations Coordinator, she needs retraining, refuses to explain where is my HIVE and makes excuses! I’m the midst of refurbishing and didn’t realise my HIVE camera had disappeared until I wanted to reinstall. The only person who had access was the ADT Installer!! This is a nightmare‼️‼️ ADT collect your rubbish!😡