Usually have a great experience. This time however, the courier let us down. The website said their were no delays for our area. We ordered on the 28th. Ordering a few things before moving down South in a van we bought. We were certain they'd arrive in time. We have always had very fast deliveries. On the 1st we still hadn't received it. When I emailed, they replied on the 2nd (Saturday) they were down staff due to sickness and there would be delays. It wouldn't arrive until Monday. We were leaving on that day, I asked if there was somewhere we could pick it up for and got no reply. We left after mid day and then had a message from our now ex flatmate telling us it had been delivered (an hour after we left)! :( if we had a response, we would have stuck around and waited, but they had said Monday, so we didn't wait. I now have to organize how to get it sent down south at our own expense. Super devastated