Dear All,
My feedback related this company. I have created a account on Advcash. I saw it on Binance to ease crytpo buying. I have made my KYC to open an account and make a SEPA transfer to make fund deposit which is a basic thing.
Then problems happen :
- you need to create tickets to ask why the money is not on your account
- the customer support is replying to you they have not received the transfer yet please check with your bank
- when I have sent the proof of transfer of my bank, they are requesting the purpose that I have already stated when making the SEPA transfer and requested an ID (I made the KYC)
Finally all this pathetic process is to retain your money. We are in 2022 tha those kind of bank transfer should be a no brainer.
So you money is NOT SAFE in Advcash.
@Binance, you should remove them from the list for P2P.
Basically now I just want my money back as soon as possible.
Bernard
2 years ago
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