Words cannot express my disappointment with this awful company. They were quick to arrange an appointment for me to come round to affix a TV to a wall. They arranged a Saturday, which was initially great. Understandably they could not arrange a particular time, but said it would be between 9am and 6pm After cancelling a Christmas shopping trip, I stayed indoors to await the engineer, only to be informed at 5pm by their office that nobody will be attending that evening. Obviously I was more than annoyed that this had happened, in view of the fact I had wasted a day. The office then said an engineer could attend the next day, but could not give me any indication of what time! So, they again expected me to await all day, in the hope that their engineer could attend. Needless to say, I kindly told them that there are more reliable companies that would be prepared to honour their customers. Please avoid this company.