Had my TV put on the wall and unfortunately the TV was not put to the right height. I paid extra so I didn't have to see cables but that's all I can see. My TV started making a noise mind you this was a brand new TV. I reported this to the company and they said it was not from the TV installation but from my cable network. Which had not given us problems before. The customer service woman I spoke to was very rude, and talked to me in a threatening manner which I found very disturbing. She was not helpful at all and I will be taking the case further. I paid £310 for the service and I am very disappointed with the service I received. I am meant to have the engineer come to correct the problem but I am not hopeful that it will happen. I never give negative reviews at all but please do your homework before thinking of using this company. They take your money and become rude if you come back with a problem. On a positive not the engineer even though he did not do a satisfactory job a was kind.