Excellent, professional and friendly service. Asked for help 4pm Tuesday and they said they would try to get an engineer there that day. Later call to say not possible but would try for next morning. Further call to say would 8-9am next day be OK? Engineer on site 8am. Diagnosed fault within 20 minutes. Quoted to replace faulty (low cost, poorly fitted - photos supplied) old aerial with option of new amplifier and bird spikes. Went for the lot. Job completed and engineer off site by 10.30, less than 19 hours after my first contact with them. Engineer Lee was first class, explained everything, inspired confidence. Would highly recommend Lee and this company.