Hugely impressed with the service from the very beginning, within literally five mins of me submitting our enquiry a representative rang to book us in for a same day visit. The wonderful Russell rang an hour before he was going to arrive. Russell quickly got to the root of the problem (who knew a brand new house did not come with an Ariel in lol) and quickly solved it having the required parts on his van. Russell was so tidy and respectful of the house putting sheets down, taking his shoes off and tidying up after himself with wire trimming (obviously due to the times we are in he arrived wearing a mask as well). I had read a few very negative reviews on other review sites but I do not know what they were talking about, the service was impeccable and extremely good value for the work and parts that were needed. Russell was very detailed, helpful and I would recommend him and Arielforce to everyone