Booked a 9-12 slot on a Monday having taken time off work. Rang at 1pm to ask where the engineer is and to be told I’m the next job. Rang again at 2,3 and 4pm and was told he’s on his way. Got a call at 5pm to say he’s not coming now until the next day. So I had to book the following day off work expecting an early visit but he didn’t come until 2pm. Very disappointed with the lack of communication and also had to pay £200 to put the tv on the wall using my exsisting bracket. So effectively screw some holes in wall and put some screws into the tv to hang cost £200.