Engineer arrived and gave an extortionate quote! When I turned this down immediately the company rang me and offered another quote £50ish less. Engineer fitted dish and connected and didn't try freesat/television for us! He thought batteries in the remote were flat so said "you'll have to do it manually" and then left. When I checked, the plug was out at the back and the two cables he connected were loose and had come out! I had to finish the job myself. Would not recommend to have this done again by you! The only thing in your favour is that you turned up when you said you would! I got the feeling that because I refused your first quote that the engineer wasn't the least bit interested in me at all!