VERY UNPROFESSIONAL AND COULDN'T KEEP APPOINTMENTS Wednesday, contacted online for estimate. Polite lady got back k to me, said they could be there today, unfortunately I could not make it. So asked for Thursday pm, 1ST APPOINTMENT. They rang Thursday morning to say could they come now, unfortunately I couldn't hence I made the appointment for the afternoon. They call Thursday afternoon about 4.30pm to say they couldn't make it they had been held up... to be honest I wasn't expecting them after it got dark for obvious reason. They asked could they come tomorrow, Friday I explained I would only be around between 10am and 1pm. They said they would call between that time when on their way, 2ND APPOINTMENT. Received phone call about 2.15pm to say they has someone free to come round. I explained again the conversation of yesterday and i wold be in Saturday am. The gentleman asked if they could put me down for first call between 8 and 9am save me waiting around all day, I replied that would be great, 3RD APPOINTMENT. 9.30am I called to ask if someone were on their way. The gentleman put me on hold for a couple of minutes. Came back to me and asked if he could call me back. I said yes could you do this within half an hour. His response was I will try, I explained this this was the THIRD APPOINTMENT they had made and I didn't find this very professional. His response was well sorry but it's not my fault. Explained again that this was unprofessional and could he please get back to me within half an hour whether he could get hold of the fitter or not, his response was, I will try we are busy. NOW GONE 10.15AM AND STILL HEARD NOTHING. Very sorry I even bothered with this company and will not be recommending them to anyone NEVER COME ACROSS SUCH A COMPANY!!!