Arrived on time. Understand my reason for 'call-out' Explained cost of call-out. Immediately got to work, checking signal satisfactory then chased the cabling for continuity and quickly found the problem and restored picture and checked through operation of set. During the Technician visit he was most polite and answer all my questions. Great pity more Companies are so efficient. Excellent care Arrived on given time Excellent manner Found problem and corrected same It was a pleasure to do business with him as your representative of your Company Thank you a