I called on a Saturday and was told someone would come out the same day by 6pm. Late afternoon I got a call to say the engineer was held up and couldn’t come. I was told someone would come between 8am and 10am on Tuesday. I took a day off work. At 10am I called to say no one had arrived. I was told they would be with me by 1pm. I then received another call to say the engineer had been held up and they would have to move my slot to afternoon by 6pm. Later afternoon I received another call to say the engineer was held up and could someone come the following day. I said I would go somewhere else.