Ashley came out to us on Sunday afternoon at 12.30pm spot on, he was very polite & very pleasant. We told ashley that we bought a new TV last Thursday afternoon. But we could not get it to work. So he said that he tried to & find any reception nearby but Ashley said there was hardly reception at all. Ashley put a new aerial outside on the roof + he put a new lead from the wall to the tv, & it made a big impact & the picture on the tv was superb. My wife & I were very impressed with Ashley's work. It's no wonder that he was worthy of his 5 stars for a good job done. I certainly recommend aerialforce to my friends & family.