Engineer arrived without the right bracket. I’d specified what I wanted to the sales team when I booked the appointment. He went back to the yard to collect the “correct” bracket. When he’d left I noticed that the bracket was not the bracket I had shown him - I wanted the same as on my kitchen tv. Spoke to the sales office. Very patronising and rude operator. No help at all. Told me the engineer would call me but no call to date. They charged me over £300 for putting up a simple tilt and swivel bracket. Be careful with these people. Vastly over priced and not helpful once they have your money.