After arranging an appointment the contact centre said I would be contacted from 1 and 6 I had to call back several times before an engineer actually called me they did not turn up that evening so I called back the next day to see what went That evening the engineer said he would return on my property at 10:30 in the morning at 12 o’clock nobody had still arrived so I gave them a call the engineer advised when he’d finished his job he would come which I was happy with when the engineer finally arrived he looked at the job I explained what I wanted he gave me a price and we agreed to start He said he was going to get some materials he never returned I’ve tried calling him on my mobile phone he blocked my number he finally answered to my wife’s phone and said I won’t be long 20 minutes or so then he blocked my wife’s number I think I know the reason why he did not return it’s because I live in a caravan park I think this sort of stereotype racism in the 21st-century is absolutely unacceptable I called the office and the manager of the telephone apartment is now saying that he does not cover my area absolutely disgusting this should not happen in the 21st-century Please do not use this company company as they are very racist against people who live in a caravan park why I don’t know not one for posting reviews but I’ll bet if it was a different ethnic minority group they would be a lot more said hope this helps for future potential customers