////Avoid like the plague (or any virus that may be going around)! Terrible customer service! I and my tenants re-arranged our day yesterday to wait for the aerial person from 0800 to 1800hrs. I called main office at 1715hrs to check that they were still coming and I was assured that they were and that the "engineer" would call me soon to let me know when they would arrive, but no phone call and it was a no show! Would have been acceptable to receive a phone call even just to say he/she was not coming! Do yourself a favour, Aerial Force do not care about you/customers, so save yourself a load of hassle and use LOCAL reliable tradesmen and in fact use anyone local who can actually be bothered to communicate with you on the day using a mobile phone. PS - Had to give one star for this review but would have been zero......just like my new Aerial!