I had a very good chat on the phone with one of your technical advisors who advised me on the products that I needed. I was very happy with the service and the purchase online. However when I received the products, Pre Cat coloured lacquer, Primer and Thinner, I was very disappointed. I found that all three tins were damaged, and one had leaked paint allover the inside of the packaging. As seen in the photos attached. The paint tins were packed all on their sides within the box, which was not ideal for paint tins. This probably exasperated the leaking when the box was thrown about in the back of the delivery van. I think you need to improve your relationship with your courier service to ensure products arrive undamaged. I will be phoning to formally log this complaint. Thanks Tom
7 years ago
AG Woodcare Products Ltd has a
4.8
average rating
from
2,345
reviews
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