I am writing to share a cautionary experience with a service provider that, unfortunately, proved to be fraudulent. In May 2022, we engaged the services of a company for shifting our household items from Mumbai to Varanasi. Despite being charged a substantial amount (1lakh plus gst), the outcome was devastating. Upon delivery, we were met with a charred truck at our doorstep, and every cherished possession, including furniture, vehicles, utensils, clothes, and precious memories, was lost to the fire. Not only did we suffer an irreparable loss of material belongings, but the emotional distress of losing our entire household's contents has been truly overwhelming. Our disappointment was further compounded by the apparent lack of concern shown by the service provider, seemingly oblivious to the catastrophic impact of their negligence on our lives. I implore the company to reconsider their practices and recognize the profound significance of every consignment they handle. For the recipients, these items represent more than mere objects; they embody a lifetime of memories and hard-earned belongings. Let this incident serve as a reminder to all service providers to uphold the trust placed in them by their clients.