I have purchased a few items from your store. Mostly online or through the phone, service has always been amazing over the phone. So I was very surprised and disappointed when I went into the Montreal store and received such poor customer experience. The one staff member was acting as if I was bothering her. I was there to make a stroller purchase so you would think it would be a big item sale for this person. She was rude when asking about the different color options. She forgot to mention to buy the car seat adapters (which I was returning from another stroller) could have easily gotten more money from me. I love your store but would definitely have your team be a bit more friendly. I worked in retail for many years, and this is not the level of service I would want for my team.