On 31st August I ordered Nutrasal PhosChol 900, 100 Soft Gel Caps from Aggressive Health. On their website they advertised the ingredients completely inaccurately, so I ordered not being aware I was allergic to one of the ingredients in the product.
I only found out 4 days after taking the capsules and my allergy symptoms were worsening but I wasn't sure why because I take a range of supplements daily. I checked the product packaging on the product from Aggressive Health and the ingredients list is completely different to what was advertised on the website!!!
I contacted customer service. Lyanne was extremely helpful and attentive about the problem, forwarded me to the owner Mike Nash, who apologised for the miscommunication but then ignored all of my emails. Just terrible that the owner of the company cannot deal with a simple customer service problem. I found t extremely rude.
I have attached photos of the miscommunication on their website.
I was also never refunded the 10% discount which was promised before ordering although I am aware Lyanne attempted, albeit unsuccessfully to process it.
Overall very disappointing.
6 years ago
Aggressive Health has a
4.7
average rating
from
1,905
reviews
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