AGL overcharged my Gas account, they messaged months later stating that I had a credit and to call them to receive it.
Called the contact number, spoke to an agent who stated that it would be back in my bank account in 5-10 business days.
No money was deposited into my account, called again, agent stated that he couldn't do anything and was transferred to another department, stayed on the line for 1hour and a half until the automated system stated ended the call.
Terrible service, terrible system. Wish I could give 0 stars
1 year ago
AGL Energy has a
1.2
average rating
from
11
reviews
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