Every single contractor that came out was courteous, and efficient. Lina the project manager was available anytime we had questions and always with a smile! Annalee the designer was patient with our changes and did a wonderful job assisting in picking out finishes. Overall from the initial zoom meeting with Kevin, to the design meeting with Annalee and Lina, to the contractors coming and going. The entire process was smooth, and fantastic!! We will recommend them to friends and family as well as will use them again in the future! We love our finished basement/in law suite!!