I order two items from Agnes b, just received one of them. The customer service representative told me both of the items were delivered. Therefore, I asked Agnes b to provide evidence of delivery. However, Agnes b sent me two sets of clarification, asked me to sign one of the clarification for non-receipt of goods as attached and asked me to provide my passport copy as well. I am sure to refuse these requests. How come this clarification involved criminal offence ! Moreover, why should I provide my personal document. what ridiculous of this rubbish company! Instead, the delivery company just clarify my package was delivered by them but without bear any legal responsibility. Agnes b take side to the delivery company and playing double standards obviously. They made the mistake and I just shopping online stores only, how come will involved such criminal offence liability. Agnes obviously violates GPDP. I will request a dispute case with my bank to get refund.