NEVER ORDER ONLINE FROM AGNES B! I ordered two t shirts - to be shipped from France to London. £12 delivery fee was steep, but the items were sold out in the U.K. The order arrived quickly and beautifully wrapped - but only contained one T shirt. I called customer service to explain. They were initially charming but said they had shipped two out (clearly they hadn’t) and practically accused me of lying! I was told I needed to email a sworn statement to say I had only received one, and to include my National ID! When I said we didn’t have ID cards in the U.K. he started arguing with me, saying we did! I asked about my Drivers Licence and he said that wasn’t a valid ID (??). He told me to email my PASSPORT via an insecure email to a CLOTHES SHOP for a refund for a mistake THEY MADE! Furthermore, he gave me an I valued email address. ABSOLUTELY RIDICULOUS - DO NOT ORDER FROM THEM.