We booked and paid in full for a Villa in Menorca in August 2020 £7000 and due to the Government Announcement we could not travel. Our flights were cancelled by Jet 2. We contacted Agni Travel and asked if we could move our dates to August 2021 and they said no. They hid behind emails and despite many requests never called us. We are all saddened by the consequences of COVID-19 and the damage it will do to businesses. However Agni Travel have put themselves first and their customers second. I feel for any business that goes bust as a consequence of this terrible situation but Agni could have dealt with this in a far more proactive and positive way. In the end their response was selfish, short sighted and I expect will contribute to their ultimate demise. Agni Travel are NOT trustworthy and will not be their to support you in your time of need. AVOID this company. I expect their attitude and their handling of this pandemic will also have a massive knock on effect to the villa rental industry as a whole as ultimately you have NO PROTECTION IN LAW. Think before you spend your money. We are a family of Local Authority Foster Carers and we cannot afford to lose our money and get NO HOLIDAY - How is this fair or even legal? I can only say that to me Agni Travel are simply con-artists of the highest order and I may yet make a legal claim against them.