God, I wish I had read these reviews before I bought the 'Round Gazebo'. Firstly after saying the item was in stock it wasnt so had to wait a few weeks which wasnt the end of the world but had planned to do this and the planting the following weekend which we then had to put on hold. When it was eventually delivered there were 5 of the 6 packages delivered and almost everyone had a different product name on so we weren't actually sure what we had recieved - we then got daily emails for 3 days saying our last package would be delivered that day eventually on the 3rd day it arrived after the customer services department said they have no control over the order once it has been despatched - great !!!! Then the fun begins......... we are very proficient at flat pack items as we do this for a living but we have never come across such a shambles...... none of the instructions made any sense and those that did just didnt work, it was impossible to get to alot of the fixings and most of the fixings broke when you screwed them in, eventually we just built it to the best of our ability and hope it stays together. Like other reviewers we ended up having to drill holes and provide our own fixings. For the money we spent on this item it is absolutely appalling with what you are expected to do - I am going to attempt to take this further but don't hold out much hope.