Said our bed and mattress would take 5 weeks it's currently been 9 and still no end in site, after 5 weeks we had a call saying they would need to arrange delivery from Monday Week 6, that was left in a voicemail Friday of week 5, over that weekend we took down the bed etc ready for the new one... We called them back they said that the bed wasn't in fact ready.. Since then we have called twice we spoke to the store manager last week who said he would arrange a temporary solution!!!! Still no word from that conversation at all.. Do not bother with these I won't be in future!