Zero stars actually!
In 2019 Bought the Tivoli 2 and 3 seaters with power recliners and USB ports.
After 18 months on the 3 seater the USB ports heated up frazzling 3 apple products that were on charge. After paying £60 call out fee the engineer said that all 4 units on both sofas needed replacing. When the 3 seater is plugged in it has a burning smell so have had to leave it unplugged. It’s now over 8 months later and these have not been replaced. Keep getting emails of dates when they are coming into stock but they never arrive. Also the lining under the foot rests of both sofas has ripped and foam all hanging out. (This happened just after 12 months but was told it wasn’t covered even though we took out the extra cover)Quality is shocking. Very Poor materials have been used. Fabb furniture do not want to help with regards to the damaged apple products unless we get proof that they were damaged by the faulty USB ports that burn and heat up when the sofa is plugged in!!! What proof do they need it’s obvious! So as it stands we have a 3 year old sofa all lining and padding coming away under all 4 footrests. The 2 seater with only 1 USB port working. One 3 seater that can’t be plugged in as it burns as controls heat up. 1 frazzled iPad,2 iPhones And of course I had to pay £60 for the engineer to come out! I have never dealt with such a terrible company who ignore emails Avoid at all costs. Cheap rubbish
2 years ago
AHF Furniture has a
1.3
average rating
from
153
reviews
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