Extremely disappointed with the service received. I feel like ripping the carpets out and putting it in the bin. That is how bad the service was. Nobody deserves such a rubbish service. I will never ever recommend this store or its installers to anyone. :Full story here with pics: We had the AHF slough come down to take measurements and recommend us what is required for our new carpets. This went very well. We then placed the order. Unfortunately this is where the pleasant stuff ended. We had plumbing done, followed by painters and so there was a slight delay to our earlier accepted date. We requested to change our date to install carpet but was turned down. Thanks to our decorators we got it sorted to get the carpet installers in. This is where it went from bad to worse. The installers without asking our permission removed the doors and then pointed out that we cannot close any of the doors or wardrobe doors because of the carpet thickness. When we asked them if the doors can be trimmed? Guess what they do not have the tools!! This was followed by exchange of what was in our contract what was not and so on. I then had to call the store so they can talk to the installers. To our surprise the store who initially told us if any work is required the installers will be happy to do but at a charge now tell us that we did not take the option. I have attached the picture of the receipt clearly showing £90 for trimming the doors! After speaking to the store for a long time they said they can only do this on Sept 22, 15 days after installing the carpet!!!!!!!!!! The worse was yet to come. The master bedroom door removed was kept against the wall. When I told them I have a toddler at home and this is a major risk. The installer now wanted to rip the carpet and install the door back! I hope I had never gone to AHF. I just hate looking at those carpets from my experience of dealing with the installers and the store. Did I forget? They also left rubbish (from new carpet installation) after installing them at our door and I now need to dispose it.