Please do not purchase a sofa from AHF! I bought a sofa and paid for the supposedly extended warranty to ensure that he was fully covered for any eventuality. After a MERE 12 MONTHS THE sofa has RIPPING Leather in parts - apparently this is considered as customer's fault !!!!! So don’t buy a sofa from AHF unless you are happy for a life span of 10 year peace of mind or any extended warranty from AHF! Truly disgusted To add insult to injury a customer relations advisor at the head office changed her story several times to ensure that no assistance of repair of refund was offered. Inturn blames customer and invalids any claim throwing allegations on customers. They will ask customer to approach Funiture Ombudsmen if you have any claims ,but not to speak to AHF customer service or warranty(insurance) team. As they obviously denies any of the claim raised by any customer. Consumers - Also be aware that AHF are not part of the Furniture Ombudsman, which means as a consumer you have less protection.