Wish I had thought to read the reviews before ordering, more importantly paying in advance for my sofa. Delivery date on time but after care service appalling. Contacted as soon as I noticed a flaw in the fabric and arms much higher than the sofa in the store. Advised 2 - 3 days for response when I emailed. Went back to the shop where I placed the order with my complaints. Feel I should have been told then that the dimensions might differ and an inferior quality cushion filler would be used! So, the sales lady emailed on Saturday at the store from where I made the purchase. Thought may have expedited things. My suspicions were right and I emailed expressing this, if it takes so long to respond, I had wondered how many queries you are dealing with. Now I know!!