Don’t bother, I brought a new bed had to wait a month for delivery the bed had been in situ for just 2 weeks, when the sides of the mattress collapsed on both sides after waiting a couple of weeks I had to phone the store for a second time as the after sales team haven’t been in touch I was given head office phone number which I rang I was asked to send photos which I did after waiting again for about a week I rang again and was told I had to wait for the repairs dept to get in touch a few days later an appointment was arranged When the rep turned up late (no apology) as soon as he walked into the bedroom and said oh. Yeah it’s totally collapsed then sat on the edge of the bed to write his report and take photos of the bed but got distracted halfway through and slouched back on the bed and started taking pictures of my pictures on the wall saying he liked them as he left he said I should have no problem getting the mattress replaced I rang head office a week later and was told his report said it wasn’t a manufacturing problem and it’s my fault for no rotating the mattress (only been slept on for a week) then was told that’s the end of the matter so do your self a favour stay away