We came across Air Delay and Alex through a recommendation from a friend , we had two delays which we had basically forgotten about and had accepted our fate , they were from four and three years ago with Monarch and Jet2 respectively . On one of them , with Jet2 , we only knew the date of travel and flight number . Contacted Alex , got the E-Mail forms , they took minutes to complete and we accepted the T&Cs .... regular updates then came from Alex , we knew what was happening at every step . Five weeks later we got full compensation in line with the regulations .... after paying Alex's fee we had £1,500 that we had basically never expected . Fantastic service and the 25% fee is worth every penny , afterall we started with nothing so 25% of nothing would have been nothing ... you can't miss what you never had !! Brilliant , well done and thanks Alex .