A host entered my room , Airbnb didn’t care at all!
My last trip to Barcelona ended with full stress and anxiety.
A host went to my room without my consent, after reporting the situation to Airbnb at first they were concerned about what happened even they offered me refund but I said no! I want your guarantee that my belongings are safe because even my bank account were on tables in the room!
After two phone calls, a lot of discussion guess what! It ended with no explanation and even they declared that the host didn’t break their rules entering my room while I have checked in and left my stuff there!!
They were very unprofessional even closed my thread chat many times, pushing me to be silent. From now on the Barcelona host is open handed to do whatever she wants and it may bring harm to future guests because she saw how Airbnb is careless about me!
I still don’t understand why they were so nice on phone, they were saying if we were you we would be more stressed but after wasting several days they ignored me with no explanation
Case A23301875
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