I contacted Airconditioning Online to replace my existing ageing split system. I knew the type of system that I wanted so purchased online using Zip - very easy process. In the age of COVID, I was expecting major delays in the installation but was pleasantly surprised that it was scheduled promptly. The installer was great, complied with our buildings' COVID guidelines, was considerate that I was working at home at the same time so kept me informed of when there would be any noise. Very happy with my new Carrier split system, and equally happy purchasing from Airconditioning Online.