l must complain about the service l received. l booked and paid for my parking two weeks before l had to fly to France at a cost of £46.99 l arrived at the barrier for Liverpool Airport car park on the 5th of October 2015 and was told my registration was not recognised although l knew the amount had been taken from my bank account. The man told me to get a day ticket for £35.00 and they would sort it out after l parked up, they then gave me a number to call and book again which was with Holiday Extras( l did not know this at the time.) l did not want to pay the £35.00 a day so l then booked again at a further cost of £54.99 when l came back l gave the new and original confirmation to the parking man and l was let out of the car park. l then contacted Ryanair and Parkvia l asked for a refund via Julie at Ryan Air and after several emails between us it still has not been sorted out, in fact the last two emails have not even been answered. Needless to say l will not be traveling or parking at Liverpool Airport again. Tricia (angry pensioner) --------------------------------------------------------------------------------