I deliberately booked into one of the car parks at East Midlands within 5 minutes walk of the departure terminal, even though it was a little more expensive, because I did not want the delay and uncertainty of waiting for a shuttle bus at a distant car park. On arrival at Longstay 3 I was told that the car park was full, there had been a muddle with the bookings and I was now to park in Jetparks Plus, one of the furthest from the terminal. This involved not only five minutes' drive and a fifteen-minute wait for the shuttle bus, but further delay because the car ahead of me, which was in the same situation, engaged in protracted conversation with the disembodied voice from carpark control. As a result I very nearly missed my flight.