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Tuan
I was browsing the website and to my surprise a claim was created despite not completing it. I checked their terms and cancelled the claim within a few hours. I got suspicious that I received no confirmation so I called them to cancel it. Again received no confirmation, but after the 2nd call I got the written confirmation. A few days later they still proceeded to go ahead with the claim on the airline! All within 14 days cooling period. If the claim is not fully stopped, I may have to take legal action.
2 months ago
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Air Travel Claim has a 4.4 average rating from 39 reviews

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