I’ve had a truly frustrating experience with Airwallex. What should have been a simple issue has turned into a 2-week nightmare — and it’s still unresolved. The biggest problem? Customer support is virtually non-existent. I’ve had to chase them repeatedly, send multiple messages, and still, no one takes ownership or offers a clear solution. It feels like I’m shouting into the void. There’s no phone number, no way to escalate, and certainly no urgency from their side. For a company that claims to support businesses, this lack of basic service and communication is unacceptable. If you're looking for reliability and responsive support, I strongly advise you to look elsewhere. I regret trusting Airwallex and will be actively exploring other platforms. Business owners deserve better.