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Estie du Toit
DON'T USE AIRY!!!! Our order was R3292.93 ($226.00). Airy put all the wrong prices on the invoice that came with the goods. On average they put it at 10% of the actual value. Customs in South Africa stopped this parcel because of the LOW VALUE on the invoice. Now DHL is demanding that we pay another R3354.20 ($230.21) for the parcel to be released because AIRY'S INVOICE WAS WRONG. This will make our purchase MORE THAN DOUBLE what we agreed on when we paid online. The amount gets more every day because they now charge a storage fee at customs too. I have emailed Airy numerous times, I got no reply from them and DHL is threatening me to pay their bill. My aunt also bought from them, and of the 12 items she ordered and received, only 8 items were correct. The other 4 items were random blouses she didn't order.
3 years ago
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