Avoid at all costs. Booked and pre-paid for an SUV for 3 days in Southampton Central. I was 10mins away from collect the car when they called me said they didn't have that car despite I had pre-paid and asked if I could go to Southampton Airport. Which far away! They sent me there in an uber and left me for 2 1/2 hours because they wouldn't accept me paying the deposit over the phone, via tap and pay or bank transfer, their pay terminals weren't working at the airport. In the end they refused and left me to find my way home on a train and still haven't refunded me my money I had pre-paid. Very unhelpful service by Loise at Southampton Central and some graduate who was manning the airport shop.