**Review:** I had a terrible experience with Alamo at Vancouver Airport. Despite booking and paying in advance, I waited over 3 hours for a car due to their car wash being down. The manager was rude and unhelpful, offering no solutions. The car I received was old and faulty, with no working phone charger, making navigation impossible. After wasting a day trying to swap the car at another location, I was stuck with the same vehicle for the entire week. Upon return, I was unfairly charged $800 for minor damage that wasn’t properly inspected when I picked up the car. Overall, the service was appalling, and the staff, particularly the manager, were unprofessional and dismissive. I will never use Alamo again.