we used this company via virgin holidays, we brought our own standalone insurance, we did not need anything else, we expected to get charged a airport fee which we were happy with, got home over $400 taken from card for things we didnt agree to, contacted alamo at miami airport who will not help, i have since read reviews on this company and theyve done things like this alot and are very sneeky so i advise you rent off another company, its discusting to take advantage of tired travellors, we have rented from them before and all was fine but now theyve ripped us off we wont be doing so again and we travel alot, BE VERY AWARE OF THIS COMPANY we did not sign anything to say we agree with all the charges now taking further