Customer Service is a joke. I ordered a black heavy duty cover for my outdoor kitchen with a logo. They never asked me for a color on the logo and I assumed it would be white. When I received it, it was a dark blue logo on the black cover. I emailed them and they wanted to argue that they had done it exactly like the picture I sent them. The picture was a black logo on a wooden bench. They sent back a black logo on a gray background. They emphatically stated that they had done it like I authorized. I proceeded to ask them why the area behind the logo wasn’t gray the and the letters black like they said. He then said he would make it again with black letters. I said my intent was to have the white letters on the black. He refused to honor my request even though the process to re-do it was exactly the same. What a joke. Never order from these people!!!!