Aldermore is a very horrible bank. Avoid them by all means. My mortgage adviser applied for mortgage in aldermore, they offered us mortgage in principle and assured us that we met all the criteria for their offer. Aldermore kept us pending for 3 months, they kept requesting for what they have requested before, bank statements, payslips, p60 and so on. After wasting our time for 3months, boom! They sent an email that they couldn’t offer us for unknown reasons. Their customer service is zero. It takes them 10 working days to reply emails. They don’t care about their customers. Avoid them as much as possible to avoid regrets.