Tried 3 times to contact Aldemore today - 1st time waited 11 minutes and gave up, 2nd - waited 8 minutes - gave up, 3rd time waited jst over 10 minutes - gave up. Sent an email expressing my concern - reply from them - a reply will be forthcoming in 4 business days. Pathetic.What appalling customer service. I contacted 4 other companies with whom I have savings and they all answered the 'phone ( a bit longer than usual but that is OK ). As soon as I can my money will be moved elsewhere. Terrible service.
4 years ago
Aldermore Bank has a
1.7
average rating
from
112
reviews
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