I am Arthur's wife Sheila, answering your query.
The waiting time for someone to get to us seemed to be eternal. Although I told the operator when she answered the emergency button, that it was not an emergency, but my husband had fallen and was on the floor. He needed a "lift up". I cannot handle that aspect alone anymore.) Waiting almost an hour, I think, is almost unforgiveable. By the way. I told them NOT to send an ambulance and they did. Which left me holding ther bag for over$
8 years ago
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