It is a Thursday about 12.30pm and my tenants messaged me saying the front door had locked shut and they couldn't use it, so just before I left for work I looked on the internet and found a company called Locks 4 less in Gloucester so thought I would give them a call, I told them at the time it wasn't urgent because there was an alternative way of entering the house but the man said he could come straight away and was at the property within 20 minutes and he phoned me as I am traveling to work and said he had to drill the lock out which I didn't understand really because the barrel had broken off and had been taken out from inside and outside so there was a hole straight through the door so I agreed and 5 minutes later he phoned again and said it is a complicated lock and would cost a fortune but he will have to order one and when he said the price will be about £350 I said that, that was to much and I could buy a door for that, too which he replied I will just leave the door open then, so I felt I was in a no win situation so had to agree, the following day he returned and fitted the lock which I have since been informed should be a stock item for and Locksmith because it was a "Wink Haus" which is quite common. My total bill for a lock and 2 hours working in total was £630 so if you think that is reasonable then good for you because I think it is scandalous
7 months ago
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