I wouldn't say that I was super impressed with my car service. I paid extra for an indoor pickup, and the driver refused to park his car and come inside and get me. He also took a very weird way to "try" and beat traffic but it ended up being the same exact amount of time (if not longer). I was also told that my price did not include gratuity, which I had thought it did, so that made me feel a little uncomfortable. I wanted to be able to look at an itemized receipt of what I had paid for, but cannot find that anywhere to see if gratuity was included or not. All in all I would not use this car service again.