I feel I have been overcharged I am confused about the waiting tome charge. I gave you the flight number and the time of landing. I was under the impression that you would calculate when the car should pick us up. We were actually out very quickly for a JFK arrival, and went straight to the car after I called you to ask which one it was. Note that if I had not made the call, I would have had no idea which car was waiting for us! I am not sure why you have charged $35 for a 60 minute wait. Can you explain this please? As this charge was not made at all clear when I booked, I will definitely not use your company for my return to JFK tomorrow.